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SquadChatter Support

Need help? You're in the right place.


Contact Us

Having trouble with SquadChatter? We're here to help.

  • Email: support@squadchatter.com
  • Response time: We aim to respond within 24 hours

Frequently Asked Questions

How do I create a channel?

Tap the + button on the channel list screen. Choose a name, optional description, and whether the channel is public or private.

How do I invite someone to my channel?

Every channel has a unique invite code. Tap the share button on the channel detail screen to copy the code or send a deep link.

How do I join a channel?

You can join public channels directly from the Lobby or Channel List. For private channels, enter the invite code in the "Join by Code" field on the Lobby screen.

How does push-to-talk work?

Press and hold the large PTT button to transmit your voice. Release to stop. Your voice is sent in real-time to everyone in the channel.

Why can't I hear anyone?

Check that your device is not in silent mode, your volume is up, and you've granted microphone permission to SquadChatter in Settings > Privacy > Microphone.

How do I delete my account?

Open the App > tap your avatar > Profile > scroll to the bottom > "Delete Account." This permanently removes your account and all associated data. For full instructions, see the account deletion page.

Is my voice recorded?

No. Voice audio is transmitted in real-time and is never recorded or stored on our servers.

How do I report a user?

In a voice session, tap the member's name and select "Report User." Choose a reason and submit. Our team reviews all reports.

How do I block someone?

Tap the member's name in a channel or voice session and select "Block User." Blocked users' audio and messages are hidden from you.

What is Commander Mode?

When enabled, the Commander's voice takes priority — other participants' audio is automatically lowered so the Commander's instructions come through clearly.

System Requirements

  • iPhone running iOS 17.0 or later
  • Internet connection (Wi-Fi or cellular)
  • Microphone permission for voice features

Known Limitations

  • The iOS Simulator does not support real audio — test voice features on a physical device
  • Bluetooth audio switching during an active voice session may cause a brief interruption
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